Financial Protection

We understand that you may be concerned about Financial Protection.

When we started our business in 2007 we operated on a Trust Account model as members of the Travel Trust Association, and have done so ever since.

This means that when a payment is made to us, your payment sits ring-fenced in a protected account until either you have returned from your holiday or all suppliers on your booking have been paid.

It's a form of financial protection which is the industry gold-standard and one which much of the industry is now considering moving over to.

We also of course hold an ATOL licence which confers government backed financial protection in the event of a company failure.

Together this represents the most comprehensive financial protection we believe there is, and it's something that should give you absolute trust that all payments are protected.